Position: Technical Support Employee (m/f)

We are looking for a computer scientist (m/f) to assist our support team. You are interested in IT security and would like to dive straight into the material and our products at one of the very few German manufacturers. You support our systems house partners, carry out error analyses and ensure that functionality is restored. You assist our support team consisting of ten committed IT security experts as soon as you start with us.

Your function:

  • Technical user support of new and existing customers
  • Technical error analyses and restoration of functionality to our products
  • Excellent customer service in 1st Level-Support

What we expect:

  • You are interested in technical products and IT security
  • You have experience with routers, Linux and good network knowledge
  • You have experience with customer support over the phone
  • You have a customer and service-oriented manner
  • You enjoy interacting with people, have a friendly phone voice, are flexible and work well in a team

What we offer you:

  • The latest technical tools and equipment such as remote tools, knowledge database etc.
  • A dynamic, motivating and respectful working environment in a rapidly growing Internet company
  • Secure employment with excellent opportunities to develop
  • Flat hierarchies, direct communication, short decision paths
  • Opportunities to upskill and develop further
  • Above-average salary and flexible working hours

About us:

Securepoint has been an innovative and established company in the IT sector for many years. With annual double-digit growth and high levels of customer satisfaction and retention, we are a strong and well-known brand. Our down-to-earth and creative working environment gives you a great opportunity to develop and presents you with exciting challenges. We offer you an attractive salary, very high job security, a pleasant work environment, friendly office space and very nice colleagues, many of whom have been part of our company for many years.


If this position challenges you and matches both your qualifications and professional objectives, then we look forward to your application! Please send all necessary documents to:

Securepoint GmbH
Human Resources
Salzstraße 1
21335 Lüneburg

Or by email to: jobs@securepoint.de

Please send only PDF documents.
Due to the current security situation (encryption trojans), we only accept PDF documents and written applications.